Kenya Travel Tips

Can you arrange a trip for persons located outside the United States?

Yes, our clients come from all over the world. We make all your arrangements for your stay in Africa including transportation, accommodation, and activities. However, we only arrange international flights originating in the United States.

What are the accommodations like?

The best way to learn more about our camps and lodges is to review the detailed day-to-day itineraries. Each day on the itinerary includes a link to a detailed description of the lodge or camp – just click on the link to learn more. Lodges and camps range from simple and clean to elegant and refined.

What are the meals like?

The meals (breakfast, lunch and dinner) are primarily European style buffets with African influences. Click here for more details.

What kind of vehicle will we be traveling in?

Our classic safari vehicle is a purpose built six-seat minivan specially designed for the terrain. It comes complete with a pop-up roof for easy game viewing and plenty of windows for unobstructed views of the landscape. Click here for more details.

What is Kenya.com’s cancellation and refund policy?

While any cancellation is regrettable, significant planning and administration resources are committed long before departure and as a result, an administration charge is applicable for each cancellation. Upon receipt of written notice of cancellation, we will refund any fees you have paid for your safari less administration expenses as follows: Ninety days or more prior to departure: Full refund less $750 per traveler. 89 to 45 days prior to safari commencement date: Full refund less 33% of total safari cost. Less than 45 days prior to departure: No refund. Airfare, if applicable - Non refundable.

Do you have any references?

Kenya.com is Better Business Bureau member in good standing and has been since 2001. We have been in operation in Kenya for over 14 years. We have organized safaris for countless travelers over the years and have an extensive database of client testimonials. We would be happy to provide you with these upon request.

What is the next step?

There are two, actually, and an alternative: Browse the suggested safari itineraries, as well as the park and lodge descriptions, and select the safari package that fits your interests. At the bottom of each detailed itinerary, you’ll find a table of rates sorted into time of year and number of people in your party. When you’ve found a safari that intrigues you, select the rate that corresponds to the size of your party and complete the form at the linked webpage to initiate the reservation process. A Kenya.com safari consultant will check for availability and contact you with confirmation and additional information within 48-72 hours. Alternatively, call us directly at 1.866.ToKenya (1.866.865.3692) and speak to a consultant directly, or, if you like, send us an email attravel@kenya.com.

What if I have a question that isn’t answered here?

We’ll be happy to answer any questions you might have about traveling to East Africa. Send an email with your query to travel@kenya.com.

For answers to other questions please write to travel@kenya.com